Customer Success Management
Yello invests in your success
A commitment to client service makes Yello stand out.
Our dedicated, U.S.-based client support team is available to all Yello clients and always included in the cost of your subscription. Many of our client success consultants and support professionals come from talent acquisition backgrounds — and are committed to helping clients achieve their recruitment goals.
Customer Success Manager
The customer success manager is your strategic Yello advisor — working with you to encourage adoption within your organization and continuously improve your recruitment efforts.
Support specialists are available 24/7 via phone, email and on-screen guidance to answer questions and quickly solve immediate challenges.
“Yello is extremely customer service-driven, which is very important to us, and a value that we hold. To find a partner like Yello that values a strong service model is a great pairing.”
Access additional support resources to maximize your talent acquisition software investment
Yello Communities is a collaborative learning center that offers valuable tools to help you and your team become recruitment technology experts. With access to training materials, video tutorials, thought leadership, user groups and discussion boards, Yello Communities empowers your team to get more out of Yello.
Yello Labs is a usability testing platform that enables clients to share feedback about Yello solutions. By participating in Yello Labs, clients receive early access to new products and features, and Yello leverages your feedback to improve new and existing technologies.
Yello hosts frequent webinars exclusively for clients. Webinar topics vary, including campus recruiting best practices, candidate engagement tips, diversity recruiting conference ideas and much more.
Yello clients are invited to join us for periodic roundtable conversations across the country. These intimate events are an opportunity for clients to network with recruitment leaders, share challenges and learn new talent acquisition strategies.