Whether or not candidates become employees, their experience with your company—from discovery to hire—will have a direct impact on your overall brand.

This guide will cover:

  • Top pre-interview preparation tips
  • Important steps every interview process should include
  • Optimal ways to conclude the interview process.

About this guide

Strong customer service skills are vital in recruiting and sealing the deal with top talent. From the first point of contact to the offer stage, each candidate should walk away from your company as a brand ambassador. Use this roadmap to ensure your talent acquisition team provides the best candidate experience throughout every phase of the interview process.