As the war for talent wages on, you have to be on your A-game when it comes to recruiting.
So, how do you create a more successful recruiting program? It all starts with investing in recruiting operations. Recruiting operations is a function that defines work processes, helps talent acquisition teams run more efficiently, and oversees logistics like interview scheduling, offer processing, and onboarding. In other words, recruitment operations maximizes an organization’s ability to hire quickly, reduce costs, and ensure resources are used effectively. By investing in recruiting operations, you can identify your weaknesses and create initiatives that help you hire better people, faster.
If you want to become operationally excellent, you have to fix leaky talent pipelines, implement new technology and think to the future of your industry. The result? Hiring the best talent, faster.
The ROI of Recruiting Ops
Why is recruiting operations such an important component of your talent acquisition program, and how can you measure success? Adam Godson, SVP of Global Technology Solutions at Cielo, the world’s leading strategic recruitment process outsourcing (RPO) partner, shared insights at STRIVE.
Tracking your recruiting operations ROI not only provides measurable milestones for your team’s work, but it also helps you: identify areas of improvement, decide where to focus your recruiting efforts, use company resources more efficiently, prove the value of your efforts to leadership and build stronger business cases for new recruiting solutions that will drive efficiency.
A strong recruiting operations team identifies areas where increased efficiency could drive cost savings for the company. For example, interview scheduling is one of the most time-consuming and costly steps in the hiring process, and for Adam’s team, it was racking up about $188,000 per month in labor costs. By implementing interview scheduling software, Cielo reduced time-to-fill by 1.7 days, which amounted to about $80,000 in savings per month.
Speaker Pro Tip
To measure and maximize recruiting operations
SVP, Global Technology Solutions
“Anytime we’re not operationally excellent — we forget to call a candidate back, we let a candidate fall out — that’s money that’s gone.”
Implementation, Automation and AI: How to Stay Ahead of the Curve in HR Tech
In the world of HR tech, artificial intelligence has arrived — and it’s already unpacking its bags with an intention to stay. Thanks to algorithms equipped with powerful machine learning capabilities, AI enables organizations to streamline their recruitment operations, cutting down on labor-intensive administrative work and freeing up time on recruiters’ schedules.
But when an organization is equipped with software that’s able to perform some of a recruiter’s basic functions, does that mean the recruiter themselves is about to be rendered obsolete? And just because software is considered artificially intelligent, does that mean it’s ready to draw conclusions or make the same kind of decisions as humans?
Despite the myths and hype, AI for recruiters is simply here to help. Rebecca Volpano, a technology consultant at Cielo, broke this down for the recruiters who attended the STRIVE conference.
Speaker Pro Tip
To embrace AI and automation
“When we implement new technology for a client, or we’re talking to a client about their current tech stack, we look through technology with one specific lens: technology is only as valuable as the human experience that it improves.”
Delivering Innovation: Yello’s Journey to Provide Operational Excellence Through Interview Scheduling
Scheduling onsite interviews can be stressful. Post-it notes, handwritten reminders and email chains haunt even the most experienced recruiters. Between building a quality candidate pipeline and pressure from hiring managers to fill requisitions at the speed of light, the last thing recruiting teams should worry about is who is free when, in what room and so on. Instead, shouldn’t they focus on more important responsibilities, like providing a best-in-class interview experience?
At STRIVE 2019, we sat down with recruiting leaders to understand their interview scheduling challenges and how Yello’s Interview Day Scheduling solution has helped them reimagine their interview process.
These recruiting leaders understand how disorganized and time-consuming the scheduling process can be for large and fast-growing companies, which is why they’ve supercharged their scheduling process with a tool that does the heavy lifting.
Speaker Pro Tip
To streamline complex interview processes
Senior Manager, Talent
“In the oil and gas space, I think, we tend to be more resistant to technology adaptation because we know how to drill, we know how to move stuff, and we’ve been doing it for over a century, so why change? But, Yello has made it so easy to justify new technology: these are the costs, these are the metrics and here’s how you can reduce it.”